Know Your Customer (KYC) Policy

All customers must undergo identity verification. MiJugada.com applies KYC at registration and on a risk-based basis.

Information collected at onboarding may include:

• Full legal name
• Date of birth
• Nationality
• Email and phone number
• Account credentials and basic profile data

When verification is triggered (e.g., prior to withdrawals or due to risk indicators), users must submit:

• Government-issued ID (passport, national ID, or driver's license)
• Selfie (liveness/face verification) holding the ID where applicable
• Additional verification documents when required

Document quality requirements:

• Clear, legible, and authentic
• All four corners of the ID visible
• Information must be readable

When required, users must submit a document issued within the last 3 months, such as:

• Utility bill
• Bank statement
• Government-issued residence confirmation

The document must clearly show:

• Full name
• Address
• Issue date

Only individuals aged 18 years or older may register and use MiJugada.com services.

If a minor account is detected:

• The account will be immediately suspended
• Funds may be withheld pending investigation and regulatory obligations

EDD is applied when one or more risk factors are present, including:

• Cumulative deposits exceeding USD 5,000 (or equivalent)
• Unusual or suspicious transaction patterns
• PEP status
• High-risk jurisdictions
• Adverse media or fraud indicators

SoF/SoW documentation may be requested, such as:

• Employment verification
• Business ownership documentation
• Investment records
• Other supporting financial evidence

Accounts may be restricted until EDD is satisfactorily completed.

MiJugada.com performs screening against:

• International sanctions lists
• PEP databases
• High-risk jurisdiction lists

If screening indicates unacceptable risk, MiJugada.com may:

• Restrict account activity
• Freeze withdrawals pending review
• Suspend or terminate the business relationship, as permitted by law