Responsible Gaming Policy

MiJugada.com promotes responsible gambling and is committed to preventing gambling-related harm.

This policy operates in coordination with MiJugada.com AML/CTF framework and Compliance governance structure.

Only individuals aged 18 years or older may register.

Age verification procedures are implemented during onboarding and withdrawals.

If a minor account is detected:

• Immediate suspension will occur
• Funds may be retained pending review

MiJugada.com does not offer gambling on credit.

All wagering must be funded by deposited funds.

Users may request:

• Temporary suspension
• Permanent self-exclusion

Self-excluded users cannot access gambling services during the exclusion period. MiJugada.com may also impose restrictions where risk indicators exist.

MiJugada.com may apply:

• Deposit limits
• Withdrawal limits
• Time-based restrictions
• Risk flags

Automated and manual controls may monitor indicators such as:

• Excessive gambling patterns
• Rapid deposit-withdraw cycles
• Unusual betting behavior

Where necessary, Compliance and Support may intervene, including applying limits or suspensions.

MiJugada.com reserves the right to:

• Suspend accounts
• Permanently close accounts
• Restrict services where gambling harm is detected or suspected

Staff members receive periodic training covering:

• Responsible gaming awareness
• Identification of gambling harm indicators
• Customer risk behavior detection
• Internal escalation procedures

Training programs are supervised by the Compliance Officer and documented internally.